Your BridgeSpan plan includes MDLIVE, a telehealth service that gives you 24/7/365 phone and video access to board-certified doctors and behavioral health therapists. An MDLIVE telehealth appointment usually costs less than an in-person visit, and it's a convenient option when you need a quick consult for cold or flu, sore throat, cough, pink eye, allergies, rashes, stress and more.
MDLIVE is a great option when you or someone in your family has a nonemergency health need and:
- You can't get in right away with your primary care doctor
- It's after hours, even a holiday
- You need care, but don't want to leave home or work
- You're traveling*
Like your own doctor, MDLIVE physicians can diagnose illnesses and prescribe medication if needed. Therapists can offer guidance on a wide range of issues.
How do I get started?
Register with MDLIVE now so that when you actually need care, you're ready. You can activate your MDLIVE account online or download the app for iOS, Android or Windows.
When you're ready for care, search for a doctor based on specialty, language, gender or "next available." MDLIVE will connect you to a doctor right away, or you can schedule an appointment for a time that's convenient for you.
How much does it cost?
All MDLIVE doctors are covered with your BridgeSpan plan. You won't pay more than $42 for medical and $75 for behavioral health.
*Some states limit telehealth services. Check your MDLIVE availability when you request an appointment.