Pay online—it's simple and secure

Set up and manage automatic monthly payments or make a one-time payment through InstaMed, our online payment partner. Paying through InstaMed is quick, easy and free for our members.

Note: Only the plan subscriber can pay through InstaMed. If you are not the plan subscriber, please use one of the other payment options below.

Pay by phone

Call our automated payment system at 1 (888) 431-2063. Have your banking information and member ID ready.

Pay through your bank

To set up a payment or monthly payment through your bank's website, look up BridgeSpan Health and input your 9-digit member ID without the dashes. Then set your premium payment to arrive several days before it is due.

Pay by mail

Delivery Services Able to Deliver to a PO Box

BridgeSpan | PO Box 3016 | Tacoma, WA 98401

Overnight Delivery and/or Delivery Services Unable to Deliver to a PO Box

Members may send a check or money order to:
U.S. Bank Lockbox
BridgeSpan | #2597 | Mail Code: PD-OR-C2LB | 2999 NE 181st AVE | PORTLAND OR 97230

Note: This is not a drop-off site for premium payments.

Due dates

Your premium payments are due by the first day of the month that your coverage begins. For example, if your insurance begins on January 1, your payment is due no later than that date. You will receive a bill for the amount you owe immediately after we have processed your enrollment.

Questions?

If you have questions or need additional help, contact us.

InstaMed is a separate and independent company that provides online payment services but does not provide Blue Cross Blue Shield products or services, and is solely responsible for its product or services.